Return to Base with 3 Day Fix Return to Base with 3 Day Fix

Description

This service is available across the UK and Ireland and is suited to mission critical Auto ID equipment.

  • Call is logged at 10am (day 0) and an RMA is supplied for the unit to be returned to the workshop
  • Unit arrives at workshop (day 1)
  • Unit is assessed (day 1)
  • Unit is fixed and shipped to site by day 3

The contract includes:-

  • Guaranteed Fix Times at market leading performance levels
  • Quality Repairs performed by Manufacturer trained engineers
  • All inclusive Parts and Labour (excluding the supply and fitting of printheads)
  • Unlimited Telephone Technical Support, customers can call and speak with an engineer at any time during the contract period for assistance
  • Call Statistics are available on request to monitor service level performance

Software represents an often forgotten yet crucial aspect of all data collection and printing applications.


Forming the bridge between your hardware and your actual stored data, the software aspect of any application can often be one of the trickier elements of your final solution, with prices that can sometimes reach thousands of pounds.


With this in mind, Barcodes for Business have selected a number of cost effective off the shelf software solutions which offer both ready to go applications requiring no programming to applications offering you the ability to edit a pre-designed program which you can turn into a bespoke software solution.